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CEO Statement
Home  »  CEO Statement
Dr Chomi Makina

It is indeed my honour and pleasure to welcome you to our Moonlight Group Website. The world as we know it is rapidly changing and the advent of COVID-19 has brought unprecedented disruptions that have had far-reaching consequences for both our communities and businesses. In the case of the latter, COVID-19 has accelerated the uptake of technology-driven solutions designed to connect businesses to clients and enhance service delivery in the wake of various COVID-19 induced restrictions.

At Moonlight, we have thus redoubled our efforts to connect, engage and deliver on our mission, to provide world-class funeral assurance and services to all our clients through an innovative, honest and accountable team. To help us achieve this, we have deliberately sought to enhance our digital presence. Therefore, I am confident that our website will offer an opportunity for you to engage with our brand and provide a gateway for you to know more about our leading-edge products and services as well as gain invaluable insight into our operations, financial performance, and sustainability strategies and initiatives. More so, this website is part of the external manifestation of our commitment to transparency and open communication with all our stakeholders including the wider public.

Moonlight celebrated its 25th anniversary in November 2020 and this momentous occasion in our existence was both a cause for celebration and introspection. Our 25-year journey was characterised by many successes, punctuated by a fair share of hard lessons. However, drawing from these past lessons and looking ahead, we remain resolute in our quest for service excellence underpinned by innovative products and services for the best customer experience. Our goal is to exceed our customers’ expectations by going above and beyond the call of duty, in addition to providing customised, highly integrated and responsive funeral assurance solutions and funeral services.

Communities are at the heart of our business and for this very reason, we are constantly looking both inwardly and outwardly for opportunities to reach more communities and better serve existing ones. Inward efforts to better serve our clients have resulted in Moonlight realigning its strategic initiatives to embrace sustainable business practices that focus on increasing operational efficiencies and enhancing customer experience. Looking outwardly, efforts to broaden our reach and access new markets have been largely inorganic, with Moonlight integrating and moving into adjacent businesses through strategic partnerships and acquisitions. This has effectively transformed Moonlight into a world-class integrated service provider in the funeral assurance and services industry.

In keeping with our vision to be a market and financial leader in the funeral assurance and services industry globally, we have spread our tentacles beyond Zimbabwe’s borders. The Moonlight Repatriation Plans in South Africa and Botswana are ample testimony that we are here to serve. You asked for it and we complied! Going forward and in line with our growth trajectory, we have identified several key growth areas to focus on for the next couple of years. The future is bright and as we embark on this remarkable journey of growth, watch this space to stay abreast of developments. 

Finally, in telling the Moonlight success story and its future endeavors, I must pay homage to all our valued clients, dedicated employees, and other stakeholders who have been with us every step of the way for the last 25 years. It has been an incredible journey thus far, and as we continue on this great journey, we look forward to your unwavering support. As the Moonlight Group, we remain committed to providing world-class funeral assurance and services for you and your loved ones.

Thank you for visiting our portal and always remember to maintain social distance, sanitise and wear your mask correctly at all times.